The importance of accessible user research in digital transformation
Our operations director, Clare Gledhill, discussed the importance of inclusive and accessible user research in digital transformation with WeAreTechWomen.
Digital project improves UX for millions Yorkshire Water customers
The nine-month overhaul of Yorkshire Water’s digital platform has reduced the number of people getting in touch with the company about their bills by 20%.
The importance of direct mail and door drop within the channel mix
We explore the crucial and pivotal part direct mail and door drop plays within the overall marketing matrix.
A guide to website accessibility and inclusive communications
Lucy Beldon, head of planning and performance, explains why accessibility and inclusion should be key to any organisation’s engagement strategy.
How NHS Trusts can deliver successful digital transformation
At the end of August, NHSX published the new What Good Looks Like framework to enable healthcare leaders to digitise and connect services securely.
Staff Q&A: A brief encounter with… Adrian Odds
Next up in the hot seat, it’s our marketing and innovation Director, Adrian Odds