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We are excited to announce that we will be attending Naidex 2022, at the NEC Birmingham, 6-7 July 2022.
Accessibility and inclusion should be at the heart of any organisation’s engagement strategy. Our team will be on stand F101, ready to support you on your journey to understanding your audience’s needs.
Picture above: Hannah and Lucy on our stand at Naidex in 2021
Improving communication
Only when you understand your customers and what they need you to fix can you start to communicate in a more inclusive way.
A customer’s digital journey and interactions with your printed communications require the same level of research and analysis. Only when you understand your customers and what they need you to fix can you start to communicate in a more inclusive way.
Analysing your audience data, performing user research, completing robust user testing, and testing the effectiveness of your communications are all part of the process that will help you understand your audience. It should always be a priority to know who you are communicating with and to derive direct feedback from them about their personal experiences with your communications. They are the key to meaningful insight and ideas that will vastly improve both quality and satisfaction with your services and products.
Book a chat with one of our experts. Please fill in the form below and we will get in touch to schedule the meeting, either at Naidex or a video call at your convenience:
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