Planning and Inclusivity Lead at CDS
Lucy's role at CDS covers a range of activities including research, analytics, planning and content strategy. A key area of interest is inclusive communications.
A selection of our most recent articles and company stories
How you meet the challenge of having to engage an entire nation in one all-encompassing message?
Writing in plain English means presenting information in the simplest way that can be understood by all.
Accessibility isn’t an issue that only affects vulnerable people. It affects all of us.
We’re supporting Purple Tuesday and are calling on organisations to start prioritising accessibility in their communications.
How practical is it to start implementing inclusive and accessible practices into communications? Where should organisations start?
Do organisations need to prioritise inclusive communications to better serve their customers?